Your privacy is very important to us and we want to assure you that we take the confidentiality and security of your personal data very seriously.
Our Websites are not intended for use by persons under the age of 18 and our terms and conditions require that a person be 18 or older when placing an order with us. If you believe we have collected personal data from a person under the age of 18, please notify us.
Obviously it is necessary for us to collect some data about you in order to take your order, payment and delivery instructions.
The type of information we will collect about you may include your:
We will endeavour to ensure the information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies let us know and we will correct your record or delete it if you wish.
The personal information which we hold will be held securely in accordance with our internal security policy and the law. We will not pass your details onto any other person or organisation, other than when order details are processed as part of the order fulfillment. In this case, the third party will not disclose any of the details to any other third party; to be clear - we obviously have to tell the postman / courier the address you gave us - but that is about as far as our info sharing goes.
How we use the data we collect from you
We will use your data for the following purposes:
To fulfill your order:
For customer care purposes:
NOTE: Please note that you will receive communications with respect to fulfilling your order or for customer care purposes even if you opt out of receiving marketing communications.
For marketing purposes:
For internal business purposes:
We will use any of the personal data collected to help us to understand how many people visit our Websites, how well the Websites are working and to consider any improvements we may need to make to the Websites to improve your online experience. It also helps us determine what products and services you are interested in and what you or other customers might wish to purchase from us in future.
Opting out of marketing communications
You have the right to opt out of receiving direct marketing communications at any time. We will address your opt out request as soon as possible, but no longer than one month from the date we receive your request.
You may opt out of marketing communications or change your preferences with respect to marketing communications by:
Information will never be shared with third parties for their marketing purposes.
Cookies - How we use them
We may use technology to track how visitors use our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. Please read on for more information about our cookie usage.
Most websites use "cookies" which is simply a small file that is stored on your computer
Some cookies are deleted when you close down your browser. These are known as session cookies. Others remain on your device until they expire or you delete them from your cache. These are known as persistent cookies and enable us to remember things about you as a returning visitor. Persistent cookies are great time saving devices as they allow you to be automatically logged in when you return to our site.
For more information about cookies, please visit www.allaboutcookies.org. Alternatively, you can search the internet for other independent information on cookies.
If you delete cookies relating to this website we will not remember things about you, including your cookie preferences, and you will be treated as a first-time visitor the next time you visit the site.
By accessing this website, you agree that we can place cookies on your device. You can disable cookies completely by changing your browser settings; however some areas of the site will not be accessible or may not function properly.